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General, Investor updates | 30/10/2023
Brian Moran announced as the new Jigsaw Group Chief Executive

Jigsaw Homes Group, has announced the appointment of Brian Moran as its new Chief Executive.  He will take the helm at Jigsaw on 16 December 2023.
 
General, Investor updates | 26/09/2023
Jigsaw Group Publishes Financial Statements for 2022/23

Our financial statements set out a comprehensive account of our activities during 2022/23 and provide an insight into the Group’s efforts to deliver on its strategic priorities.
General | 05/09/2023
Careers website service disruption 05 Sep 2023 – Log in & register

We are currently experiencing issues with the service and users are not able to register or log in to the site.   We are working to resolve this issue as soon as possible. We wish to apologise for any inconvenience caused.
 
General | 23/08/2023
Our services on Bank Holiday Monday – 28 Aug 2023

We will be providing an Emergency only service on Bank Holiday Monday (28 August 2023). Our offices will be closed during this time and will re-open as usual from Tuesday…
 
General | 16/08/2023
Jigsaw joins call for energy bill support for social housing households.

Leaders of 34 UK housing associations call on Government to provide targeted support for low-income households to avoid energy hardship this winter.
 
Jigsaw Rewards, You Said We Did | 10/07/2023
You Said We Did: Scrutinise This Website Again

Resident scrutiny takes place twice a year and involves groups of residents taking a close look at how certain areas of our organisation are being run.
General | 10/07/2023
Telephone service disruption – Monday 10 July 2023 – resolved

We are currently experiencing problems with our telephone lines and operating an Emergency Only contact service. Our engineers are aware of the problem and already working to resolve.
 
Jigsaw Rewards, You Said We Did | 30/06/2023
You Said We Did: Key Performance Indicators Survey 2023

At Jigsaw we monitor how we are doing by looking at important statistics about the organisation, known as Key Performance Indicators (KPIs). It’s really important to us to be transparent…
 
Jigsaw Group News | 06/06/2023
Calls to connect taking longer than usual to resolve

We are experiencing some issues with incoming calls to ‘Connect’. While calls are coming through, some are interrupted and others may take longer than usual to resolve. We wish to apologise for any inconvenience and we are working to resolve the issue as soon as possible.
 
Customer Feedback | 06/06/2023
Customer Feedback Update: Q4 January – March 2023

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve. Dissatisfaction…