General | 08/12/2020
New customer website launches: My Jigsaw

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….

General | 07/12/2020
Telephone service disruption – Monday 07 December

Earlier this morning, we experienced some issues with incoming calls. Calls were routing through to Netcall but unfortunately not reaching our advisors. While we did manage to resolve the issue…

General | 03/12/2020
IT System And Customer Website Upgrade – Friday 4th December

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…

General | 23/11/2020
Let’s talk – Jigsaw Conversation

Jigsaw Homes Group is launching a major new consultation to look at and help shape its future. Almost three years on from the merger, it is now the right time…

General | 23/11/2020
New Government ‘Charter’ for Social Housing Providers is Launched

A new Government Charter says social housing providers must be clear on how our residents’ money is being spent and make it easier for everyone to get more up-to-date information….

General | 11/11/2020
Jigsaw Homes adopts Sustainability Reporting Standard for Social Housing

Jigsaw Homes Group has today become one of the first housing providers in the country to sign up to an industry-led sustainability reporting standard, designed to unlock investment to help…

General, Jigsaw Support, Jigsaw Support News | 04/11/2020
Jigsaw Support’s Motiv8 programme wins national award

Motiv8, the pioneering project which supports disadvantaged and vulnerable residents across Greater Manchester to overcome barriers to work, has won a national award in recognition of how it has helped…

General | 22/10/2020
Jigsaw welcomes new supported housing national statment of expectations.

As a provider of supported housing, Jigsaw Group welcomes the National Statement of Expectations (NSE) published by the The Ministry of Housing, Communities & Local Government (MHCLG), setting out what…

General | 20/10/2020
Win a Prize in our Black History Month Creative Competition

Throughout October, we are commemorating Black History Month, the annual celebration of history, achievements and contributions of black people in the UK.  Its aim is to help communities challenge racism…

General | 20/10/2020
Funding available for community projects in Moss Side

Funding support now available In Moss Side Jigsaw Group has joined forces with three other housing providers, One Manchester, MSV Housing, and Arawak to create the Moss Side Fund. The…