Customer Feedback | 08/03/2021
Making the most of customer feedback

Customer feedback is important to us as it helps us to learn and understand areas where we are delivering services well and areas where we can improve. You can give…

Jigsaw Group News | 08/02/2021
Building the Future with Our Apprentices

Today is the start of National Apprenticeship Week (8-14 February) and the theme for this year is “Build the Future” The aim is to encourage everyone to consider how apprenticeships…

case study, General | 27/01/2021
Housing First real stories: Steven

The Housing First Rough Sleepers Initiative was initially commissioned to work with women with a history of homelessness and complex support needs.  The contract was amended in 2020 and we…

General, In Your Area | 26/01/2021
Warmfront surveys start on home insulation

We want our residents to live in energy efficient homes and we are looking into ways that we can improve the insulation of our properties. We are working with The…

General | 19/01/2021
Ask for ‘ANI’ – How pharmacies are helping victims of domestic abuse

A new scheme is being rolled out in pharmacies across the country to assist victims of domestic abuse. ANI stands for Action Needed Immediately and is a codeword that people…

General | 08/12/2020
Motiv8 is ‘highly commended’ at UK Housing Awards

Motiv8, our pioneering project which helps people overcome barriers to work has won yet another accolade. On Thursday, it received a Highly Commended at the national UK Housing Awards in…

General | 08/12/2020
New partners join GM Housing First pilot

Four new partners have been appointed to the Greater Manchester Housing First pilot – for which Great Places is the accountable body – following an exhaustive selection process. In designing…

General | 08/12/2020
New customer website launches: My Jigsaw

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….

General | 03/12/2020
IT System And Customer Website Upgrade – Friday 4th December

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…

General | 23/11/2020
Let’s talk – Jigsaw Conversation

Jigsaw Homes Group is launching a major new consultation to look at and help shape its future. Almost three years on from the merger, it is now the right time…