Category: General

 
 
General | 18/03/2021
Supporting Women and Their Families During Lockdown

A new report which looks at ways of tackling the disadvantages faced by hundreds of women across Greater Manchester during lockdown has been welcomed by one of our support services,…

 
General | 09/03/2021
Telephone system essential maintenance work – Thursday 11 March

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 11 March. This may cause some disruption to our service. If your call disconnects,…

 
case study, General | 27/01/2021
Housing First real stories: Steven

The Housing First Rough Sleepers Initiative was initially commissioned to work with women with a history of homelessness and complex support needs.  The contract was amended in 2020 and we…

 
General, In Your Area | 26/01/2021
Warmfront surveys start on home insulation

We want our residents to live in energy efficient homes and we are looking into ways that we can improve the insulation of our properties. We are working with The…

 
General | 19/01/2021
Ask for ‘ANI’ – How pharmacies are helping victims of domestic abuse

A new scheme is being rolled out in pharmacies across the country to assist victims of domestic abuse. ANI stands for Action Needed Immediately and is a codeword that people…

 
General | 08/12/2020
Motiv8 is ‘highly commended’ at UK Housing Awards

Motiv8, our pioneering project which helps people overcome barriers to work has won yet another accolade. On Thursday, it received a Highly Commended at the national UK Housing Awards in…

 
General | 08/12/2020
New partners join GM Housing First pilot

Four new partners have been appointed to the Greater Manchester Housing First pilot – for which Great Places is the accountable body – following an exhaustive selection process. In designing…

 
General | 08/12/2020
New customer website launches: My Jigsaw

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….

 
General | 07/12/2020
Telephone service disruption – Monday 07 December

Earlier this morning, we experienced some issues with incoming calls. Calls were routing through to Netcall but unfortunately not reaching our advisors. While we did manage to resolve the issue…

 
General | 03/12/2020
IT System And Customer Website Upgrade – Friday 4th December

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…