Community

 
 
Jigsaw Rewards, You Said We Did | 10/07/2023
You Said We Did: Scrutinise This Website Again

Resident scrutiny takes place twice a year and involves groups of residents taking a close look at how certain areas of our organisation are being run.

General | 10/07/2023
Telephone service disruption – Monday 10 July 2023 – resolved

We are currently experiencing problems with our telephone lines and operating an Emergency Only contact service. Our engineers are aware of the problem and already working to resolve.

 
Jigsaw Rewards, You Said We Did | 30/06/2023
You Said We Did: Key Performance Indicators Survey 2023

At Jigsaw we monitor how we are doing by looking at important statistics about the organisation, known as Key Performance Indicators (KPIs). It’s really important to us to be transparent…

 
Jigsaw Group News | 06/06/2023
Calls to connect taking longer than usual to resolve

We are experiencing some issues with incoming calls to ‘Connect’. While calls are coming through, some are interrupted and others may take longer than usual to resolve. We wish to apologise for any inconvenience and we are working to resolve the issue as soon as possible.

 
Customer Feedback | 06/06/2023
Customer Feedback Update: Q4 January – March 2023

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve. Dissatisfaction…

 
Jigsaw Group News | 22/05/2023
Housing 2023 Jobs Fair – Thursday 29 June

For all those looking for a career with purpose. The housing jobs fair will bring together the largest recruiters in the region and those looking for opportunities to join a long term career in a sector that supports local communities. Thursday 29 June 08:00-18:00 at Manchester Central. FREE to attend.

 
General | 17/05/2023
New funding for Motiv8 to support people back into work

Motiv8 has secured funds totalling £485,000 from the Department of Work and Pensions’ Flexible Support Fund to provide a much-needed lifeline for 500 people who need extra support to get back on track and into work.

 
General | 11/05/2023
Our services on Friday 12 May 2023

We will be providing an Emergency only service this Friday 12 May 2023.  If you need to report an emergency repair during this time, please contact our emergency service on 0300 111 1133 (Jigsaw Homes North) or 0300 011 1144 (Jigsaw Homes Tameside & Jigsaw Homes Midlands).

 
Employee News | 09/05/2023
Jigsaw Homes Signs Dying to Work Charter

Jigsaw Homes Group has signed a new charter to help support colleagues if they are diagnosed with a terminal illness.

 
General, Investor updates | 19/04/2023
We are looking for a new Chair to join our group board.

Our current Chair will be retiring from our Board later this year, and building on her success this is a unique opportunity to ensure we remain a highly successful housing provider and employer of choice.