Dealing with condensation and mould

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Overview

We want our residents to stay safe, healthy and well in their homes. Jigsaw is committed to proactively diagnosing and resolving damp and mould in a timely and effective way.

We are here to help resolve damp and mould issues and offer appropriate advice for households to maintain a home free from condensation and mould.

If you’re experiencing mould build-up in your home, please email our Healthy Homes team or call 0300 111 1133.

We are here to help you live in a home free from condensation and mould.
Condensation, damp and mould - Our approach
We want our residents to stay safe, healthy and well in their homes.
Keep your home free from condensation and mould
Maintain a home free from condensation and mould to improve your living environment. Read more here if you're experiencing mould build-up in your home and find out how we can help.
Contact our Healthy Homes Team
If you are struggling with mould build up in your home, email our dedicated Health Homes Team or call 0300 111 1133.
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A few simple steps could help you run your home for less as well as produce fewer harmful CO2 emissions. More than half of the energy we use at home is used for heating and hot water.
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External condensation on energy efficient windows is a common phenomenon that occurs when the outer glass surface becomes colder than the surrounding air, leading to moisture from the air condensing on it. While it might seem like a problem, it is actually a sign of high energy efficiency in your new windows.
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This guide will help you make the most of your storage heater.
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