Community

 
 
General | 01/06/2021
Telephone service disruption – Tuesday 01 June 2021

We are experiencing problems with our telephone lines this morning. Our engineers are aware of the problem and already working to resolve. We wish to apologise for any inconvenience caused…

 
General | 30/05/2021
Telephone service restored – Sunday 30 May 2021

Our telephone service has been restored and we are now able to receive calls.  Thank you for your patience and wish to apologise if you have been unable to get…

 
General | 30/05/2021
Telephone service disruption – Sunday 30 May

As of late last night we are experiencing problems with our telephone lines not accepting any calls. Our engineers are aware of the problem and already working to resolve. We…

 
General | 28/05/2021
Knowsley Housing Options service change

Knowsley Housing Options (KHO), a statutory homelessness service that Jigsaw has been delivering on behalf of Knowsley Borough Council since 2011, is returning to Knowsley Borough Council on 01 June 2021. Jigsaw has…

 
General | 28/05/2021
Bank Holiday Office Closure

We will be closed on Bank Holiday Monday (31.05.2021). We will continue to operate from Tuesday 01 June 2021. If you need to report an Emergency Repair during this time,…

 
Jigsaw Rewards, You Said We Did | 24/05/2021
You said – We Did: Our Complaints Policy

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…

 
Jigsaw Group News | 24/05/2021
Telephone system essential maintenance work – Thursday 27 May

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 27 May. This may cause some disruption to our service. If your call disconnects,…

 
General | 19/05/2021
Learning at Work Week 2021

  This week (17-23 May) is Learning at Work Week, an annual event to build learning cultures at work. It aims to put a spotlight on the importance and benefits…

 
Jigsaw Foundation, Jigsaw Rewards | 18/05/2021
Jigsaw Rewards Scrutiny Panel on Anti-Social Behaviour

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via Jigsaw Rewards Scrutiny panel. Our latest Scrutiny Panel took place on 21 April….

 
Jigsaw Group News | 17/05/2021
Telephone service disruption – Monday 17 May

We are experiencing some issues with incoming calls this morning.  If your call disconnects, please try to contact us again later.  We are working to resolve the issue as soon…